Simplehuman Sensor Mirror Light Not Working

November 24, 2019
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Filed Under Mirror
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Simplehuman Sensor Mirror Light Not Working: Troubleshooting Guide

Simplehuman sensor mirrors are known for their convenience and functionality, but occasionally, the light may stop working. If you're facing this issue, don't worry; troubleshooting the problem is relatively simple. Here's a comprehensive guide to help you identify and fix the cause.

1. Check the Power Source

The first step is to verify that the mirror is receiving power. Ensure that the power cord is securely plugged into an outlet and that the outlet is functioning properly. If the mirror is battery-operated, check if the batteries need replacing.

2. Examine the Sensor

Simplehuman sensor mirrors use motion sensors to turn on and off automatically. If the light isn't responding to motion, the sensor may be faulty. To test the sensor, wave your hand or move an object in front of the mirror. If the light doesn't turn on, the sensor may require replacement.

3. Check the Light Bulb

The light bulb in Simplehuman sensor mirrors can burn out over time. To inspect the bulb, open the mirror's back cover and locate the light socket. Remove the bulb and examine it for any damage or discoloration. If the bulb is broken or appears worn, replace it with a new one of the same type.

4. Inspect the Circuit Board

The circuit board is responsible for controlling the mirror's functions, including the light. If the circuit board fails, the light may not work. To check the circuit board, carefully remove the back cover of the mirror and locate the circuit board. Look for any visible damage or corrosion. If you notice any abnormalities, contact Simplehuman customer support for further assistance.

5. Reset the Mirror

Sometimes, a simple reset can resolve the issue. To reset the mirror, unplug it from the power source for at least 10 seconds. Then, plug it back in and turn it on. Wait a few moments for the mirror to initialize, and check if the light is working.

6. Update Firmware (If Applicable)

Certain Simplehuman sensor mirrors have firmware updates available. If your mirror supports firmware updates, check if there's an available update through the Simplehuman app or website. Installing the latest firmware update may address software-related issues and improve the mirror's functionality.

7. Contact Simplehuman Support

If you've tried all the above troubleshooting steps and the light is still not working, it's recommended to contact Simplehuman customer support. They can provide further assistance, arrange for repairs, or offer warranty support if applicable.

Conclusion

Troubleshooting a Simplehuman sensor mirror light not working issue can be straightforward by following these steps. Checking the power source, sensor, light bulb, circuit board, and performing a reset can often resolve the problem. If the issue persists, don't hesitate to reach out to Simplehuman support for further assistance. By implementing these troubleshooting measures, you can restore your mirror's light and enjoy its functionality once again.